Delete your account

You can delete your Frontstore account yourself at any time, from the web or the app.

Sellers

1. Log in and open Settings → Security.
2. Tap Delete account and type DELETE to confirm.

Before you can delete, withdraw any money in your store balance and wait for payouts in progress and open disputes to finish.

Shoppers

1. Log in and open Settings.
2. Tap Delete my account and type DELETE to confirm.

What is deleted and what is kept

• Deleted: your login, profile and contact details, and your saved items and preferences.
• Kept: records of paid orders, which stores and Frontstore must keep for tax, accounting and fraud prevention.

You can also download a copy of your data from the same Settings page before deleting. See ourPrivacy Policy.

Can't log in?

Email[email protected] from the email on your account, or include your WhatsApp number, and we'll delete it for you.