Verified sellers

1.What the tick means

A green tick next to a store name means the person or business behind it has been checked by our verification partner. It tells you a real, identified seller is responsible for the store.

It does not mean Frontstore makes or guarantees the products. Your protection when buying comes from paying through checkout — see Buyer Protection.

2.What we check

• Identity: a valid government ID — National ID (NIN), international passport or driver's licence — or, for registered businesses, their CAC registration.
• Bank account: payouts go to an account whose name the bank confirms.
• Some checks may also ask for a photo or selfie on our verification partner's secure page.

3.How to get verified

• Log in and open Settings > Verification.
• Choose your document and enter its number.
• If a photo is needed, you will be taken to a secure page to finish. Most checks are done within 1-2 business days.

Go to Verification

4.Why it helps sellers

• Buyers trust stores with a tick, especially first-time customers from Instagram or WhatsApp.
• Payouts from verified stores can be sent automatically and faster. Withdrawals from unverified stores are checked by our team first.

5.Your details stay private

Your ID details are used only to verify you. They are never shown on your store or to buyers. See our Privacy Policy.

6.When a tick is removed

We remove the tick if details turn out to be false, if a store breaks the Seller Agreement, or after serious buyer complaints. Think a verified store is not genuine? Contact us.